gojockpot Privacy Policy for Filipino Players

01About This Policy

This Privacy Policy applies to gojockpot, accessible at gojockpot.onl, and covers all personal data collected from players who register, deposit, play games, or otherwise interact with the platform. It applies to all sections of gojockpot including Live Casino, Casino, sports betting on the Bet section, and all account and payment functions.

By registering an account on gojockpot, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how your data is handled as described here, you should not create an account or continue using the platform.

02Information We Collect

gojockpot collects personal information in two ways: information you provide directly, and information collected automatically as you use the platform.

Information you provide directly:

• Full legal name, as it appears on your Philippine government-issued ID
• Philippine mobile number, used for account verification and OTP authentication
• Email address, used for account communications and notifications
• Date of birth, collected to verify that you meet the 21+ age requirement
• Government-issued ID documents submitted during KYC identity verification
• Payment information, including the name and details of your nominated Philippine payment channel (GCash, Maya, InstaPay, PESONet, or local bank account)
• Any communications you send to gojockpot support through your registered account

Information collected automatically:

• IP address and approximate geographic location at the time of access
• Device type, operating system, and browser version
• Session activity including pages visited, games accessed, and time spent on the platform
• Deposit and withdrawal transaction records, including amounts, timestamps, and payment channels used
• Betting and gaming history associated with your account
• Cookies and similar tracking technologies (see Section 8)

03How We Use Your Data

gojockpot uses the personal information it collects strictly for the purposes needed to operate the platform and provide services to registered players. The table below summarises the primary uses:

gojockpot does not use your personal data for automated decision-making that produces legal effects without human oversight. Gaming results on the platform are determined by game mechanics, not by profiling of individual player data.

04Legal Basis for Processing

gojockpot processes your personal data on the following grounds, consistent with applicable Philippine data privacy law under the Data Privacy Act of 2012 (Republic Act No. 10173):

• Contractual necessity — Processing your registration data, KYC documents, and payment information is necessary to provide the services you signed up for. Without this data, gojockpot cannot create or maintain your account.
• Legal obligation — Certain data must be collected and retained to meet compliance and verification requirements, including identity checks and transaction records.
• Legitimate interests — gojockpot processes session and device data to protect platform security, prevent fraud, and maintain service quality for all players.
• Consent — Where you have given specific consent, such as opting in to promotional communications, gojockpot processes your contact details for that purpose. You may withdraw consent at any time by contacting support through your registered account.

05Data Sharing

gojockpot does not sell, rent, or trade your personal information to third parties. Your data may be shared only in the following limited circumstances:

• Payment processors — Your payment details are shared with the relevant Philippine payment service providers (such as those facilitating InstaPay or PESONet transfers) solely to process your deposit or withdrawal transaction.
• Identity verification providers — KYC document data may be processed by a third-party identity verification service to confirm your identity as part of the account verification process.
• Technology and infrastructure providers — gojockpot works with hosting, security, and platform technology providers who may access data as part of providing those services. These providers are bound by confidentiality obligations and are not permitted to use your data for their own purposes.
• Legal and regulatory requirements — gojockpot may disclose personal data when required to do so by applicable Philippine law, court order, or lawful government request.

06Data Retention

gojockpot retains your personal data for as long as your account remains active and for a reasonable period after account closure to meet legal, compliance, and dispute resolution obligations.

• Account registration data and KYC documents are retained for the duration of your account and for a period thereafter as required by applicable law.
• Transaction records — including deposit and withdrawal history — are retained for a minimum period consistent with financial record-keeping requirements under Philippine law.
• Gaming activity logs are retained to support responsible gaming monitoring, dispute resolution, and fraud prevention.
• Support communications are retained for as long as reasonably necessary to resolve the matter they relate to, and for a period thereafter for quality and compliance purposes.

When data is no longer required for any of the above purposes and there is no legal obligation to retain it, gojockpot will delete or anonymise it in a secure manner.

07Security Measures

gojockpot applies technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or loss. These include:

• SSL/TLS encryption — All data transmitted between your browser and gojockpot is encrypted using SSL/TLS. You can verify this by the secure connection indicator in your browser address bar.
• OTP authentication — Sensitive account actions, including login and withdrawal requests, require OTP verification sent to your registered Philippine mobile number. This prevents unauthorised access even if your password is compromised.
• Access controls — Access to player data within gojockpot is restricted to staff and systems with a legitimate need for that data, and is subject to logging and review.
• Secure storage — Personal data, including KYC documents, is stored in secured environments with access controls and audit trails.

While gojockpot takes these measures seriously, no online platform can guarantee absolute security. You are responsible for keeping your account password and OTP codes confidential. Never share these with anyone, including anyone claiming to represent gojockpot — our team will never ask for your password.

08Cookies and Tracking

gojockpot uses cookies and similar browser storage technologies to support platform functionality and improve your experience. Cookies are small files stored in your browser that help the platform recognise your session, remember your preferences, and maintain security.

• Essential cookies — Required for the platform to function. These include session authentication cookies that keep you logged in during your visit. You cannot opt out of essential cookies and continue using the platform.
• Analytics cookies — Used to understand how players navigate the platform — which pages are visited, how long sessions last, and where players encounter issues. This data is aggregated and used to improve the platform experience.
• Security cookies — Used to detect and prevent fraudulent activity, including detecting unusual login patterns or device changes.

Most browsers allow you to manage or delete cookies through their settings. Blocking essential cookies will affect your ability to log in and use gojockpot normally. Blocking analytics or security cookies may reduce the platform's ability to protect your account.

09Your Rights Over Your Data

Under the Data Privacy Act of 2012, Filipino players have specific rights in relation to their personal data held by gojockpot. These include:

• Right to access — You may request a copy of the personal data gojockpot holds about your account.
• Right to correction — If your personal data is inaccurate or out of date, you may request that it be corrected. For name or identity data, supporting documentation may be required.
• Right to erasure — You may request deletion of personal data that is no longer necessary for the purposes it was collected, subject to gojockpot's legal retention obligations.
• Right to object — You may object to the processing of your personal data for direct marketing purposes. To opt out of promotional communications, contact support through your registered account.
• Right to data portability — You may request a copy of the data you have provided to gojockpot in a structured, commonly used format.
• Right to lodge a complaint — If you believe your data privacy rights have been violated, you may lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of these rights, contact gojockpot support through your registered account. Requests will be acknowledged and addressed within a reasonable period consistent with applicable law.

10Minors

gojockpot is strictly for players aged 21 and above. The platform does not knowingly collect personal data from individuals under 21 years of age. Age verification is performed during account registration, and KYC identity checks are required before the first withdrawal is processed.

If gojockpot discovers that an account has been registered by or on behalf of a person under 21, the account will be suspended immediately, and any data collected will be deleted or handled in accordance with applicable law. If you believe a minor has registered an account on gojockpot, please contact support immediately through the platform.

11Policy Updates

gojockpot may update this Privacy Policy periodically to reflect changes in platform operations, legal requirements, or data handling practices. When material changes are made, the updated version will be published on this page with a revised "Last updated" date.

It is your responsibility to review this page from time to time. Continued use of gojockpot after an updated Privacy Policy has been published constitutes your acknowledgement of the changes. If you have concerns about any update, contact support through your registered account.

12Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or how your personal data is handled, contact gojockpot support through your registered account. You can also find general help on the FAQ page.

The platform email address is listed in the footer of this page. For responsible gaming concerns or self-exclusion requests, visit the Responsible Gaming page. For account-related terms, refer to the Terms & Conditions.